Appeals Desk
“Should I go ahead and appeal based on this timing issue?”

We hear this most. MPulse, MoneySavingExpert forum, 9 March 2026

Parking appeal guides

Every one of these started as a question somebody actually typed, and each is answered from a published source rather than from what everyone repeats. Start with the one that matches the letter in your hand.

Before you read anything else, the three dates

Day 14 — the discounted rate usually closes — most operators cut the charge by around 40% inside this window.

Day 28 — your free appeal to the operator. Appealing inside it does not cost you the discount: the Code holds the reduced rate a further 14 days past a rejection.

Then 28 days, or 28 — the free independent appeal — 28 at POPLA, 28 at the IAS, counted from the rejection code.

You are not the only person reading this tonight. In the year to 30 September 2025, POPLA concluded 107,202 appeals and 49,080 of them ended with the charge cancelled. Counted from POPLA's own annual report, cited at the foot of this page.

What to do tonight

Five minutes, before you read a single guide.

  1. Write day 14 and day 28 on the notice in pen, counting from the date printed on it. Deadlines are what turns a good argument into a lost one.
  2. Pick the one guide below that matches your letter — not all of them. The commonest starting point is whether you have to pay at all; if the operator has already rejected you, start with whether the second stage is worth it.
  3. Do not name the driver in anything you send. If you are the registered keeper, appeal as the keeper.

All 8 guides are free and there is no email wall on any of them.

Not sure which one is you? Free check

Type the name on your letter and get the appeals body, your dates and that operator's published record.

Just been rejected by the operator? Start here → · Or start from what happened to you → · Find your operator and its appeals body → · Work out your deadlines →

Where the numbers above come from

These 8 guides exist because the same questions kept coming up in forums where drivers help each other, and the answers online were either wrong or written to sell something. Each one names its source so you can check it rather than trust me.

If the question you actually have is not here, write and tell me. That is how these got written.

— Andrew at Axion Labs. Write to me at hello@getaxionlabs.com if a page here is wrong, or a step does not work.

Sources named above: ParkingEye Ltd v Beavis [2015] UKSC 67 (The National Archives)

Your words, in a box, read by a person. We ask for no name and no email.