ADwhere tickets land

one ticket.
every street.

Supermarket, hospital, school gate or your own road: the paper on the windscreen is a deadline with a letter attached. Appeals Desk gives you the dates, the right appeals body and an appeal letter, free.

private car park · the big shop

ten minutes over at the big shop.

Camera in, camera out, a letter a week later. The industry Code gives you a consideration period to read the terms and a grace period to leave, and the operator's own timestamps are where that shows.

private car park · retail park

a sign you couldn't read is a contract you never made.

A private parking charge is an invoice, not a fine. Terms hidden at the entrance, unreadable from a moving car or unlit at night: signage is ground 1 of the free template letter, which calls it the most common successful ground.

council street · yellow lines

double yellows run on different law.

Penalty Charge Notice means a council, not a company. The discount is exactly 50% for 14 days, counted with the day of service as day 1, and every stage of challenging it is free.

council camera · bus lane

the camera posts it. you get 21 days.

A PCN sent by post after a camera gives 21 days at the 50% discount instead of 14. There is no Notice to Owner stage first: you make your representations straight to the council.

council camera · school run

the school run, caught on camera.

School-gate markings are a council matter, so the paper says Penalty Charge Notice. Nothing freezes the 50% while you challenge, so work to the date on the notice, then the free adjudicator if they say no.

private car park · hospital

you paid. one letter of the plate was wrong.

Many hospital car parks are run by private operators, and some NHS trusts sit on the member lists themselves. "I paid but mistyped the registration" is one of the answers the free letter builder is written for.

private estate · permit bay

your street, your permit, their ticket.

On a privately managed road the charge comes from a company. Appeal as the registered keeper and do not say who was driving: naming the driver hands the operator something it would otherwise have to prove.

the clock · 14, 28, 28

three clocks run. one is printed.

Day 14: the discount usually closes. Day 28: your free appeal to the operator ends. Then 28 days from a rejection for POPLA or the IAS, whichever your operator answers to. You do not get to pick.

the letter · eight questions

the letter writes itself. you sign it.

Eight plain-English questions, about four minutes, and the whole letter appears on screen: your operator, your dates, the paragraph of its own Code quoted. No account, no email address, nothing stored.

your appeal

your appeal. your words. your deadline.

In the year to 30 September 2025 POPLA concluded 107,202 appeals and 49,080 ended with the charge cancelled. That is other people's cases, not a promise about yours. The letter is free, and so is the download.

start with the paper in your hand.

Everything here is free to read and free to use, and both stages of appealing a private charge are free. One thing is for sale, and it says so.

Your discount deadline, your operator appeal deadline and the right independent window. No account, no email address, nothing stored.

The letter
£0no payment step

Your appeal letter, written for your ticket

  • Eight plain-English questions, about four minutes
  • Your operator, your dates, its own Code paragraph quoted
  • On screen and as a download, both free
  • No account, no email address, never a cut of your charge
Build my letter, free

The independent stage afterwards, POPLA or the IAS, is free as well.

The one paid item
£20once, one operator

Your operator's full POPLA record

  • What POPLA decided about that company in 2023, 2024 and 2025
  • The grounds, and the paragraph of its own rulebook that answers each one
  • Its own published appeal route, your clock, and the letter pre-filled
See exactly what is in it, free

A record of other people's cases, not a forecast of yours. It arrives by email, usually within a minute of paying, as a link that keeps working for 90 days. Refund: 14 days, no questions asked.

Already holding a court claim form? Start at the court claim page: the defence pack there is £79 once, and the page says what to do by when first.

Sources: POPLA Annual Report 2025, Appendix, for the year 1 October 2024 to 30 September 2025 (popla.co.uk/reports); the private parking sector single Code of Practice v1.1 (BPA and IPC, 17 February 2025) for the £100 cap, the 14-day discount, the 40% minimum reduction and the 28-day operator appeal; POPLA's FAQs and the IAS's FAQs for the 28-day independent window; the Civil Enforcement of Road Traffic Contraventions (England) General Regulations 2022 for the council 14 and 21 days; the Civil Enforcement of Road Traffic Contraventions (Representations and Appeals) (England) Regulations 2022, regulations 4 and 5, for representations against a postal camera PCN with no Notice to Owner; the 217 operators from the published member lists of the British Parking Association and the International Parking Community. Places and people on this page are illustrations, and the letter wording on the paper is illustrative; your letter is generated from your answers. Appeals Desk is an independent information service, not connected to any parking operator or appeals body, and nothing here is legal advice. Free help is available from Citizens Advice.