Appeals Desk

It wasn't me driving

Someone else had the car — family, a friend, a buyer on a test drive. The charge still lands on the registered keeper's doormat. What you do next decides who, if anyone, is liable.

What this is called on your notice
keeper vs driver liability

Phrases to look for on your letter: “as the registered keeper” · “the driver of the vehicle”

Why this is an appealable position

Private operators can pursue the DRIVER by contract, and the KEEPER only via POFA 2012 keeper liability — which demands strict notice timing and wording. You are not obliged to name the driver. If POFA conditions fail and the driver stays unidentified, liability can attach to no one. If you sold the vehicle before the event, liability is a matter for DVLA records: send the operator your date-of-sale evidence.

Your position is strongest when

Honest caveat: this argument is weaker when — you have already named the driver in correspondence.

Evidence to gather now

Your first move

Respond as keeper only. Never name the driver casually — state the vehicle's status (sold/stolen/keeper-only response) and put the operator to proof of keeper liability.

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Common questions

Isn't refusing to name the driver dishonest?

No — it is a right Parliament deliberately preserved. POFA exists precisely because operators wanted keeper liability, and it comes with conditions they must meet.

Who issued your ticket?

Private operators and councils run entirely different appeal routes. Find your operator to see whether your independent appeal goes to POPLA or the IAS — or read the council PCN route if your letter says “Penalty Charge Notice”.

Independent information, not legal advice. You can always appeal free yourself: first to the issuer, then to the independent service for your route. No outcome is guaranteed.