A guided questionnaire about your refusal letter — assessment, plan, or contents
Your appeal grounds mapped to the legal tests the Tribunal actually applies
A structured grounds statement ready for the right HMCTS form — SEND35, or SEND35A if the council refused to assess
An evidence checklist: reports to request, documents to enclose, and your deadline — 2 months from the decision letter, or 1 month from the mediation certificate, whichever is later
Plain-English guide to mediation certificates and every stage of the process
How it works
Pay securely through Stripe — £11.99, no account needed
Answer plain-English questions about the council's decision and your child — about 10 minutes
Your grounds of appeal are generated instantly, with the exact form and section they belong in — Section 10 of SEND35, or enclosed with SEND35A for a refusal to assess — on paper or on the free GOV.UK online service
Compare your options
Do it yourself
Free
Filing is always free — SEND35 and SEND35A are on GOV.UK
IPSEA and your local SENDIASS give free specialist advice
Mapping each ground to the legal test the Tribunal applies is on you
The 2-month window runs while you research
BEST VALUE
SEND Appeal Builder
£11.99
Grounds statement matched to the tests the Tribunal actually applies
The right form identified — SEND35, or SEND35A for a refusal to assess
Evidence checklist and your exact deadline, mapped
Ready in minutes, not weeks
SEND solicitors
By the hour
Full representation if your case needs it
The first hour can cost more than this entire pack
Priced for hearings, not for a grounds statement
The three things that stop people — and shouldn't
“Is it even worth fighting the council?”
The SEND Tribunal that hears your appeal is independent of the council that refused you and decides on the evidence in front of it. Outcomes are published quarterly by the Ministry of Justice (gov.uk/government/collections/tribunals-statistics). A refusal is a council decision, not a legal verdict.
“Will appealing make things harder with the school or council?”
Appealing is a statutory right decided by a Tribunal that is independent of the council. Parliament built the appeal route because it expected refusals to be tested — using it is a normal part of the SEND process, not an escalation.
“The deadline has nearly passed.”
You have 2 months from the decision letter, or 1 month from the mediation certificate, whichever is later — and the pack maps your exact dates. Check before assuming you're out of time; families often have longer than they think.
The hardest part is starting with the right structure — this pack is that structure, for less than an hour of a solicitor's time.
What we will not pretend
We cannot change the council's decision — only the Tribunal can, and nothing can guarantee what an independent panel decides.
We cannot invent evidence about your child. The pack structures what you already have against the tests the Tribunal applies, and names the test each piece is answering.
Filing is free and always will be. What you pay us for is what to write, not permission to file.
Who you're buying from
Appeals Desk is run by Andrew at Axion Labs — a one-person independent studio, not a call centre and not a law firm. Email hello@getaxionlabs.com and Andrew is who reads it and who replies.
Every run produces a structured, Tribunal-ready grounds statement on the right form. £11.99 always gets you the structure — the part between a refusal letter and an appeal the panel takes seriously.
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The SEND Appeal Builder is a preparation and document-structuring tool. It is not legal advice and does not guarantee any outcome. Filing the appeal itself is always free: form SEND35 (or SEND35A for a refusal to assess) can be downloaded from GOV.UK or completed on the free HMCTS online service, and We Are Group (03300 160 051) will help you use it at no cost. What you pay us for is what to write, not permission to file. Free specialist advice is available from IPSEA (ipsea.org.uk), an independent charity. Success statistics are from published Ministry of Justice SEND Tribunal data. Secure payment by Stripe. Delivered instantly on screen. Refunds: 14 days, no questions asked — email hello@getaxionlabs.com within 14 days of buying and you get your money back in full, no reason required. That sits on top of your statutory rights, not instead of them. Run by Andrew at Axion Labs. An Axion Labs product.
Your document is generated immediately, so the statutory 14-day cancellation right for digital content falls away once generation begins — but we give it back to you voluntarily: 14 days, no questions asked, email hello@getaxionlabs.com. Faulty-or-not-as-described rights are unaffected either way. Run by Andrew at Axion Labs. Sold by E Z D, trading as Axion Labs (sole trader), 15 Andrew Avenue, Bathgate, EH48 1JN, UK. Terms · Privacy · About